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Monitoring and Response

NOC-as-a-Service, Incident and Change Management

Gold

Full 24x7x365 coverage with dedicated team lead and 15-minute response SLA. Ideal for colocation operators, regulated industries, and mission-critical workloads. Price: From £8,995/month

Silver

24x7 monitoring with 8x5 engineering coverage. 1-hour response SLA. Ideal for MSPs and hosting providers wanting after-hours peace of mind. Price: From £3,995/month

Bronze

Business-hours coverage (8am to 6pm GMT, Monday to Friday). 4-hour response SLA. Ideal for internal IT teams needing overflow and escalation support. Price: From £1,495/month

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